Outside-in diagnosis

Website & Lead Journey Audit

I review what a real customer can see, from search result to website to first response. Then I show you what deserves attention first.

$100Fixed price for the public journey review.

The public journey

Four questions. Evidence before recommendations.

01

Can people find you?

Branded search, primary-service search, public listings, titles, descriptions, indexing signals, and obvious visibility gaps.

02

Do they understand and trust you?

Offer clarity, proof, mobile usability, important information, and the questions a customer still has to answer alone.

03

Can they take the next step?

Navigation, calls to action, contact or booking paths, form friction, confirmation, and dead or competing destinations.

04

What happens when they do?

One authorized test inquiry, its confirmation experience, and the publicly observable response path and timing.

Included

What I can investigate publicly.

  • Search visibility and public listings
  • Website clarity, trust, and conversion paths
  • One authorized test inquiry
  • Annotated evidence and prioritized next steps
  • Relevant public profiles, links, and listings
  • Mobile and desktop review of one primary website

Not inside this audit

What requires private access or a larger scope.

  • Private analytics and Search Console
  • CRM, ad-account, and backend configuration
  • Passwords, tokens, and recovery codes
  • Full keyword, competitor, or paid-media research
  • Implementation or ongoing performance reporting

What you receive

A decision document, not a pile of observations.

Your private workspace will contain the audit, annotated evidence, prioritized fixes, and the practical path from immediate corrections to larger implementation work.

  1. 01 What is creating the most visible friction
  2. 02 What to fix now, next, and later
  3. 03 What you can handle internally
  4. 04 What should become a separately scoped project
Website + lead journey audit$100

One business. One public customer journey. One prioritized action plan.

A clear place to start

Start with the journey your customers actually take.

I review how people find you, understand the offer, take action, and hear back. You receive the evidence, priorities, and practical next steps in a private workspace.

Want to start here? Book a short call so I can confirm the site and public journey to review.

Book a call